Shipping policy
Shipping Policy
Order Processing Time
- Orders are typically processed within 2-7 business days. Processing time includes order verification, quality check, and packaging.
- Made to Order products typically processed within 10-14 business days.
Shipping Time
- Shipping times depend on the destination and shipping method chosen at checkout.
Shipping Rates
- Shipping rates are calculated at checkout and are based on the weight of the items and the destination.
- Free shipping offers, if available, will be clearly marked and apply only to specific regions or order values.
Tracking
- Once your order has shipped, you will receive an email with tracking information. You can track your order using the provided link.
Customs and Import Duties
- International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
Delayed or Lost Shipments
- If your order is delayed or appears to be lost, please contact our support team at officialgolfculture@gmail.com with your order number. We will investigate the issue and work to resolve it as quickly as possible.
Changes to Shipping Address
- If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate changes before the order ships, but we cannot guarantee changes can be made once the order is in processing.
Returns and Exchanges
- Please refer to our Return Policy for information on returns and exchanges.
Contact Us
- If you have any questions about our shipping policy, please contact us at officialgolfculture@gmail.com